Terms of Service
Last Updated: October 27, 2025
1. Acceptance of Terms
By accessing or using Modal's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Description of Service
Modal provides a mobility platform for transit agencies, including routing optimization, dispatch management, rider applications, and related services. We reserve the right to modify or discontinue any aspect of our services at any time.
3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
4. Acceptable Use
You agree not to:
- Use our services for any illegal purpose
- Interfere with or disrupt our services
- Attempt to gain unauthorized access to our systems
- Transmit any viruses, malware, or harmful code
- Violate any applicable laws or regulations
5. Intellectual Property
All content, features, and functionality of our services are owned by Modal Mobility Corp and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
6. Payment Terms
If you purchase services from Modal, you agree to pay all fees according to the pricing and payment terms presented to you. All fees are non-refundable unless otherwise stated.
7. Limitation of Liability
To the maximum extent permitted by law, Modal shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
8. Indemnification
You agree to indemnify and hold harmless Modal and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our services or violation of these terms.
9. Termination
We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.
10. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last Updated" date.
12. Contact Information
For questions about these Terms of Service, please contact us at:
Modal Mobility Corp
Email: legal@ridemodal.com
Phone: +1 (404) 981-2354
Address: 75 5th St NW, Atlanta, GA 30332